South Dublin County Council

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South Dublin County Council

Customer care

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Dear Customer,

The provision of a quality Customer Service and Care is a priority for us and we have adopted a detailed Customer Care Plan.

We recognise that our customers are central to our existence as an organisation and that an ethos of customer care will drive all our actions.

The customer Care plan incorporates a Charter of Rights and Entitlements for both customers and staff as well as detailing the levels of service we are committed to providing.

The Council provides a vast range of services which are listed and available under the A-Z of Services. The most Frequently Asked Questions under each service are also available by clicking on FAQs.

South Dublin County Council is fully committed to both the principles of social inclusion, and meeting our responsibilities under the Barcelona Declaration. Therefore, in order to be inclusive of the access needs of disabled people in the County, this document is available in alternative formats including Braille, and on disk. If you have any particular access needs please contact Corporate Services on telephone 4149000 or info@sdublincoco.ie. If your query relates to Bin Tags/Refuse Collection/Refuse Charges then you may also email info@sdublincoco.ie or Text BIN followed by a space followed by your message to 51678 (standard rate, service provider is Saadian Technologies)

If you would like to discuss any Customer Care matters please contact our Customer Care Manager at 4149000

South Dublin County Council, County Hall, Tallaght, Dublin 24
Phone: 353 1 4149000