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South Dublin County Council
Dear Customer,
The provision of a quality Customer Service and Care is a priority for us and
we have adopted a detailed
Customer Care Plan.
We recognise that our customers are central to our existence as an organisation
and that an ethos of customer care will drive all our actions.
The customer Care plan incorporates a Charter of Rights and Entitlements for
both customers and staff as well as detailing the levels of service we are
committed to providing.
The Council provides a vast range of services which are listed and available
under the A-Z of Services. The most Frequently Asked Questions under each
service are also available by clicking on FAQs.
South Dublin County Council is fully committed to both the principles of social
inclusion, and meeting our responsibilities under the Barcelona Declaration.
Therefore, in order to be inclusive of the access needs of disabled people in
the County, this document is available in alternative formats including
Braille, and on disk. If you have any particular access needs please contact
Corporate Services on telephone 4149000 or
info@sdublincoco.ie.
If your query relates to
Bin Tags/Refuse Collection/Refuse Charges then you may also email
info@sdublincoco.ie or
Text BIN followed by a space followed by your message to 51678 (standard rate, service provider is Saadian Technologies)
If you
would like to discuss any Customer Care matters please contact our Customer Care
Manager at 4149000